Our Policies

Artizian’s policies provide a set of rules and principles that aims to guide managers and team players in how to behave in the workplace. They benefit our workplaces by helping team players know what is expected of them with respect to standards of behaviour and performance.

They also set rules and guidelines for decision-making in routine situations and facilitate a consistent and clear response across the company.

If you would like to see a copy of our full policy booklet please get in touch.

Terms and Conditions

  1. Introduction

The Website Owner, including subsidiaries and affiliates (“Website” or “Website Owner” or “we” or “us” or “our”) provides the information contained on this website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

  1. Information on the Website

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website. the Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

  1. Trade Marks

The trade marks, names, logos and service marks (collectively “trade marks”) displayed on this website are registered and unregistered trade marks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of the Website Owner.

  1. External Links

External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.

  1. Public Forums and User Submissions

The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to –

5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;

5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;

5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner’s and/or a third party’s computer system and/or network;

5.4 violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of the Website Owner or any other third party;

5.5 submit contents containing marketing or promotional material which is intended to solicit business.

  1. Specific Use

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

Data Protection – Privacy Notice

Artizian Catering Services Ltd is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently. This Privacy Notice sets out thetypesofpersonaldatathatArtizianCateringServicesLtd“we”collectandprocessaboutoursuppliers, clients and customers, “you”. There is a separate policy for employees, workers andcontractors.

Data Protection Principles

 We will comply with the data protection principles set out in the GDPR.This means that your personal data will be;

  • processed fairly, lawfully and transparently;
  • collected and processed only for specified, explicit and legitimate purposes;
  • adequate, relevant and limited to what is necessary for the purposes for which it is processed;
  • accurate and kept up todate;
  • not kept for longer than is necessary for the purposes for which it is processed,and;
  • processed

The Personal Data We Collect and Use

Personal data means data that relates to a living person who can be identified from that data on its own or when taken together with other information which is likely to come in to our possession. It does not include anonymised data or data about an organisation rather than an individual.

In the course of us supplying services to you or you supplying services to us, we may collect the following information:

  • names, addresses, job titles, contact telephone numbers, emailaddresses;
  • information on an individual’s allergies or foodintolerances;
  • customerfeedback;
  • insuranceinformation;
  • professional accreditations andreferences;

How We Use Your Personal Data

The collection and processing of this data is required in order to perform a contract, to provide or supply a service, or, for the purposes of our legitimate interests or those of a third party, but only if these are not overridden by your interests.

We seek to ensure that our collection and processing of personal data is always proportionate. We will notify you of any material changes to the personal data that we collect or to the purposes for which we collect and process it.

Where we are required to collect personal date by law or in order to perform the terms of a contract betweenus,ifyoudonotprovideuswiththedatawhenwerequestitwemaynotbeabletoperformthe contract; for example, to deliver aservice.

Sharing Your Personal Data

We may share your personal data with other organisations, contractors or agents in order to provide a service to you, to perform a contract, to answer questions from insurers or in relation to any litigation. We willensurethatanyorganisationwithwhomweshareyourpersonaldataiscompliantwiththerequirements ofGDPR.

Protecting Your Data

We have appropriate security measures in place to prevent personal data being lost or used or accessed in an unauthorised way.We limit access to your personal information to those who have a genuine business reason to do so and have been trained in the principles of GDPR.

We also have processes in place to deal with any suspected data security breach. We will notify you and the appropriate regulator in the event of any suspected data security breach where we are legally required to do so.

How Long Will Your Personal Data Be Kept?

In accordance with the GDPR, we will only keep your personal data for as long as necessary. This will be for as long as we continue to provide services to you or you provide services to us and for a reasonable period afterwards as required for accounting purposes and to respond to any post contract issues.

Your Rights

The law on data protection gives you certain rights in relation to the data that we hold on you. These are:

  • the right to be informed. This means that we must tell you how we use your data and this is the purpose of this PrivacyNotice;
  • the right of access to your personal data by way of a subject access request. This should be made in We will respond with in one month unless the request is complex or numerous in which case we can extend the deadline for a response by a further two months;
  • the right to have inaccuracies in your personal datacorrected;
  • the right to have personal data deleted, where we are not entitled in law to process it or it is no longer necessary to process it for the purposes it wascollected;
  • the right to object to data processing where we are relying on a legitimate interest to do so and you think that your rights and interests outweigh ours;
  • the right to apply for the use of your personal data to be restricted while you are contesting the lawfulness of ourprocessing;
  • the right to receive a copy of your personal data and to transferit;
  • the right not to be subjected to automated decision making, with some exceptions. We do not currently take automated decisions using your personal data. We will inform you if we do in the future.

If you wish to exercise any of these rights above, you should contact Andrew Botting, Director. We may require proof of your identity.

How to Complain

If you believe that your data protection right shave been breached, you can complain to the Information Commissioner. You can do this by contacting the Information Commissioner’s Office directly. Full contact details including a helpline number can be found atwww.ico.org.uk

  1. Warranties

The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company’s personal information or material and information transmitted over our system.

  1. Disclaimer of Liability.

The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

  1. Use of the Website.

The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain ). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

  1. General

10.1 Entire Agreement.

These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.

10.2 Alteration

The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

10.3 Conflict.

Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

10.4 Waiver.

No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

10.5 Cession.

The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

10.6 Severability.

All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

10.7 Applicable laws.

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

10.8 Comments or Questions.

If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.

Get in Touch

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Artizian Catering Services Ltd
5 Beech Court
Wokingham Road
Hurst
Berkshire
RG10 0RQ

Phone 01189 404440

Email info@artizian.co.uk

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